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TERMS & CONDITIONS

$25 Minimum Order

There is a $15.00 service charge for all orders under $25.00. All products are shipped F.O.B. from U.S. Products’ closest facility.


$150 Drop Ship Fee

Drop ship orders must be approved by US Products and could incur a $150 drop ship fee.


Prepaid Freight

Freight is prepaid with a minimum order of $7,500.00 to one location within the continental United States.


Orders Outside the USA

International orders & international drop shipments must be faxed to: 800.910.5294 or emailed to: csorders@usproducts.com . A $150.00 handling and documentation fee will be applied. Note: Equipment requiring 220/240V: Please consult 220/240V price sheet or call for pricing. Prices subject to change.


Cancellations

Please call our Customer Care Department toll free, M-F 7am-5pm Pacific time, at 800.257-7982 to cancel an order.


Return / Refund Policy

If you have questions about an order that you have already placed, or about a product that you already own, please call our Customer Care Department toll free, M-F 7am-5pm Pacific time, at 800.257-7982.


Shipping Information

We ship only to U.S. addresses. We need a physical address for shipping. Sorry, no P.O. Boxes or APO/FPO addresses. Shipping charges are calculated on a per-product basis. Please make note of the shipping charges associated with each item.

A Nilfisk Brand